Account Representative - State Farm Agent Team Member
Full Time • Las Vegas, NV
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ROLE DESCRIPTION:
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
RESPONSIBILITIES:
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
RESPONSIBILITIES:
- Build and maintain strong, long-term relationships with clients through excellent communication and follow-up
- Proactively reach out to customers to identify their insurance needs, recommend solutions, and cross-sell additional products
- Manage and track all client interactions in Salesforce CRM with accuracy and attention to detail
- Leverage AI tools and technology to enhance productivity, personalize communication, and streamline workflows
- Demonstrate exceptional email etiquette and professional communication standards in all interactions
- Ensure daily tasks, follow-ups, and policy changes are completed accurately and on time
- Collaborate with team members to meet and exceed monthly, quarterly, and annual sales goals
- Maintain a professional office environment and uphold our agency’s reputation for excellence
- Use Microsoft Office Suite (Word, Excel, Outlook) to create documents, reports, and correspondence
- Participate in ongoing training and contribute ideas to continuously improve team performance and client satisfaction
QUALIFICATIONS:
- We’re seeking a Customer Relationship Manager who can confidently balance sales, service, and technology to deliver an exceptional client experience
- Proven experience in insurance sales, customer service, or account management
- Excellent verbal and written communication skills — polished, professional, and articulate
- High attention to detail and organizational ability in a fast-paced environment
- A confident, self-motivated professional who enjoys solving problems and achieving results
- Strong computer literacy with CRM systems (Salesforce preferred) and AI-based tools
- Excellent verbal and written communication skills — polished, professional, and articulate
- High attention to detail and organizational ability in a fast-paced environment
- Bilingual in English/Spanish is a plus
- Property & Casualty and/or Life & Health License preferred (or willingness to obtain).
Compensation: $40,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Las Vegas, NV and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none